Apurv Agrawal
Co-founder and CEO, SquadStack
Topics
News
- TCS Faces $70 Million Hit in US Trade Secrets Case
- HCLTech Sees Sovereign AI Push With Sarvam Bet
- Yotta Plans $6 Billion AI Expansion: Report
- SpaceX to Buy Cursor Parent Anysphere in $60 Billion Stock Deal
- Adani, Jabil Plan AI Data Center Hardware Platform in India
- Arun Misra May Take over as Vedanta CEO in August
Apurv Agrawal is reworking one of the most important layers of business infrastructure: customer conversations. Through SquadStack, he is building an AI-native contact center model that combines automation, distributed work and outcome-based engagement.
His early interest in decentralized work came from efforts to connect people to opportunities at scale, a theme that now runs through SquadStack’s platform. The company aims to move customer operations away from seat-based models toward systems that optimize conversions, resolutions and customer satisfaction.
Agrawal’s profile reflects how AI can improve enterprise productivity while expanding remote work opportunities, especially for workers outside large metros.

