Amazon Introduces Quick Suite, an ‘AI Teammate’ for Workplace

At the core of Quick Suite is Quick Index, which seamlessly connects to over 50 popular enterprise applications such as Salesforce, SharePoint, Adobe Analytics, Google Drive, and ServiceNow.

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  • Amazon has launched Quick Suite, its newest enterprise-grade AI platform designed to transform how work gets done. Positioned as an “AI teammate” for the workplace, Amazon Quick Suite brings together the intelligence of consumer AI with the privacy, security, and data integration enterprises demand. 

    Most AI tools today work in silos, unable to tap into an organization’s full data ecosystem. Amazon Quick Suite changes that. Built with enterprise-first principles, it connects securely to a company’s data, tools, and workflows, offering a fully integrated AI experience for every department, from marketing and sales to legal and operations. Employees can chat with Quick, ask it to research complex topics, analyze and visualize data, or even automate entire workflows. 

    At the core of Quick Suite is Quick Index, which seamlessly connects to over 50 popular enterprise applications such as Salesforce, SharePoint, Adobe Analytics, Google Drive, and ServiceNow. Through OpenAPI and Model Context Protocol (MCP) integrations, businesses can link to more than 1,000 additional tools from platforms like Atlassian, Asana, Canva, and Zapier. This ensures that Quick securely and contextually operates across all of an organization’s information.

    Once connected, users can build custom AI agents that understand their style, tone, and business goals. For example, marketers can have Quick generate campaign reports in their brand voice, while HR teams can automate onboarding tasks or policy documentation. 

    Meanwhile, Quick Sight, Amazon’s reimagined business intelligence tool, allows employees to ask questions in plain language and instantly visualize insights from across their data, structured or unstructured. A marketing manager, for instance, can ask Quick how a campaign is performing and receive a complete analysis of metrics, sentiment, and customer feedback in seconds. 

    Results from Early Users

    Amazon has been testing Quick internally and with select enterprise customers, and the results are striking. Propulse Lab, a marketing automation firm, cut customer service handling time by 80%, saving an estimated 24,000 hours annually. DXC Technology plans to roll out Quick to over 120,000 users, while Vertiv expects to increase adoption by 25% in 2026.

    Inside Amazon, Quick is already reshaping workflows. Jessica Gibson, VP and Associate General Counsel, shared that Quick Research now compiles complex compliance reports in minutes, a process that once took “many hours of outside counsel and writing.” 

    Clients outside Amazon are seeing similar gains. Kitsa, a software company supporting clinical trials, reported a 91% cost reduction using Quick Automate to analyze hundreds of webpages in days instead of months. Jabil, a global manufacturing leader, expects $400,000 in annual savings from automating regulatory research and quote submissions.

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