Operations
Data, AI, & Machine Learning
AI Makes Software Cheaper to Build, Not to Own
Coding agents are shifting the build-or-buy decision for Indian companies, but writing software faster does not remove the cost or responsibility of running it.
Shivani Tiwari
Top Operations from MIT Sloan Management Review India
Data, AI, & Machine Learning
Working Through Leave Conceals the Real Cost of Delivery
Vidyashree Srinivas
Data, AI, & Machine Learning
Faster AI Hiring Still Needs Accountable Human Judgment
Vidyashree Srinivas
Featured
What Kind of Chief Purpose Officer Does Your Company Need?
Albena Björck and Nicole Steller
Featured
How Leadership Anxiety Derails Transformation
Declan Fitzsimons, Gianpiero Petriglieri, and Jennifer Petriglieri
More Operations from MIT Sloan Management Review India
Managing Technology
TCS Faces $70 Million Hit in US Trade Secrets Case
The charge takes the Indian IT major’s total exposure in a long-running DXC trade-secrets case to $220 million.
MIT SMR Editors
Customers
Resolve the Conflict Between Efficiency and Resilience
Rethinking performance metrics and buffers can reduce disruption even in highly streamlined operations.
Vishal Ahuja, Yasin Alan, Mazhar Arıkan
AI and Machine Learning
Why Industrial AI Still Struggles to Turn Insight Into Action
The second paper in a joint MIT Sloan Management Review India and Infinite Uptime series finds that weak execution, not weak insight, is holding back industrial AI.
MIT SMR Editors
AI and Machine Learning
Why Industrial AI Still Struggles to Deliver Reliable Predictions
A new MIT Sloan Management Review India study finds that fragmented operational data and missing plant context continue to limit the accuracy and credibility of industrial AI systems.
MIT SMR Editors
Featured
Stay Ahead of Geopolitical Supply Chain Risks
A practical framework for mitigating disruptive effects of international conflicts can help companies protect their supply chains.
Morris A. Cohen, Shiliang Cui, Vinayak Deshpande, Ricardo Ernst, Arnd Huchzermeier, Daniela Muhaj, David Pyke, and Andy A. Tsay
AI and Machine Learning
Why Execution Remains Industrial AI’s Hardest Problem
A new three-part research initiative by MIT Sloan Management Review India, in collaboration with Infinite Uptime, will examine whether prescriptive AI can close the persistent gap between insight and execution in industrial operations.
MIT SMR Editors
Featured
Turn Customer Complaints Into Innovation Blueprints
You can reframe client grievances as an opportunity instead of a burden. At one Swiss hospital, complaints have become a pipeline for improvements to the customer experience.
Lohyd Terrier and Beatrice Schaad Noble
Automation
MIT Sloan Management Review India, IDfy to Release Study on Data Privacy
The joint study examines how Indian enterprises are translating the Digital Personal Data Protection Act into operational controls, risk frameworks, and strategic decision-making.
MIT SMR Editors
News
India Tells Quick Commerce Apps to Drop 10 Minute Delivery Pitch
The directive follows union protests and reflects growing scrutiny of rider safety in India’s fast-growing quick commerce sector.
MIT SMR Editors
AI and Machine Learning
CES 2026 Day 2 Signals AI’s Shift From Platforms to Physical Systems
From rollable PCs to humanoid robots, Day 2 of the show underscored how AI is being redesigned to work within real-world constraints.


