How GenAI Can and Can’t Help Manage Customer Insights

Generative AI tools can help surface important nuggets from customers, but leaders still have to beat cultural challenges.

Jindal Steel’s top executive steps down less than two years after taking charge, as the company navigates expansion plans, margin pressures and a challenging global steel market.

Interim chairman Keki Mistry says external review found former chair’s concerns were not supported by records and interviews

Meta withdrew Muse Image after criticism that users’ public Instagram content could be used for AI-generated images without explicit opt-in.

Microsoft CEO says companies may pay for AI twice: once with money, and again with the knowledge they share.

Regulator seeks a common database to help telecom operators act faster against repeat spam offenders.

TCS plans a team of up to 8,900 forward-deployed engineers and is exploring acquisitions in AI, data security and cybersecurity.

A trade secrets lawsuit shows why the next phase of AI competition may depend on design talent, manufacturing know-how and supply chains.

OpenAI’s new Sol, Terra and Luna models mark a shift from one flagship system to a tiered enterprise lineup, as customers push AI companies to deliver stronger performance without runaway token bills.

Fund III will focus on Series B startups across consumer technology, fintech and AI-led businesses.