AI and Machine Learning
AI Use Is Rising at Work but Productivity Gains Lag
Despite widespread access and training, most workers lack AI use cases that generate business returns, shows study by AI transformation firm Section.
Despite widespread access and training, most workers lack AI use cases that generate business returns, shows study by AI transformation firm Section.
From engineers to finance teams, enterprise adoption is shifting from small pilots to embedded daily use, with measurable gains in speed, conversions and operating costs, the study found
As GCCs accelerate AI adoption and assume greater ownership of global processes, the absence of local leaders highlights an emerging capability gap, shows EY’s 2025 Pulse Survey.
Firms are embracing agentic AI at a pace that far exceeds their ability to redesign workflows, governance and talent structures, leaving leadership teams racing to adapt management models built for an earlier era, the global study found
The company’s new blueprint brings its core AI platforms under one system, giving global capability centers a structured way to shift toward higher-value, AI-led work.