AI and Machine Learning
How GenAI Can and Can’t Help Manage Customer Insights
Generative AI tools can help surface important nuggets from customers, but leaders still have to beat cultural challenges.
Generative AI
Latest
AI and Machine Learning
Meta Removes AI Image Feature After Instagram Privacy Backlash
Meta withdrew Muse Image after criticism that users’ public Instagram content could be used for AI-generated images without explicit opt-in.
MIT SMR Editors
News
OpenAI’s GPT-5.6 Puts Enterprise AI on a Cost and Speed Clock
OpenAI’s new Sol, Terra and Luna models mark a shift from one flagship system to a tiered enterprise lineup, as customers push AI companies to deliver stronger performance without runaway token bills.
MIT SMR Editors
News
Maruti Suzuki Onboards Sarvam AI, Four Other Startups
Maruti Suzuki has onboarded five startups, including Sarvam AI, to improve battery recycling, procurement, customer engagement, brand visibility and business software development.
MIT SMR Editors
AI and Machine Learning
Infosys Says AI Will Lift Demand as Investors Question the Model
Nandan Nilekani told shareholders the company can tap a $300 billion to $400 billion AI services opportunity by 2030.
MIT SMR Editors
Showing 1-12 of 12
Next
