Human-Machine Collaboration

As AI democratizes access to information, leaders should revisit ideas about hierarchy and roles — and focus on their team’s judgment and synthesis skills.

While AI can predict behavior and personalize at scale, true loyalty still depends on human empathy and emotional understanding, said marketing leaders at the Bengaluru edition of the Strategy Shift Forum

AI-driven predictive maintenance is preventing equipment trouble in a variety of industries. To reap the benefits, leaders must address three challenges.

Research shows how using an AI-augmented system may affect humans’ perception of their own agency and responsibility.

Research shows that customers want the functional benefits of smart products without sacrificing autonomy and privacy.