AI and Machine Learning
How GenAI Can and Can’t Help Manage Customer Insights
Generative AI tools can help surface important nuggets from customers, but leaders still have to beat cultural challenges.
AI and Machine Learning
Latest
AI and Machine Learning
Meta Removes AI Image Feature After Instagram Privacy Backlash
Meta withdrew Muse Image after criticism that users’ public Instagram content could be used for AI-generated images without explicit opt-in.
MIT SMR Editors
AI and Machine Learning
TCS Expands AI Push With Client-Facing Engineers
TCS plans a team of up to 8,900 forward-deployed engineers and is exploring acquisitions in AI, data security and cybersecurity.
MIT SMR Editors
AI and Machine Learning
MeitY to Assess AI's Impact on GCC Expansion
The central government will evaluate whether recent labor and tax reforms have accelerated GCC growth in India, and whether AI is affecting expansion, MeitY Secretary S. Krishnan said.
MIT SMR Editors
AI and Machine Learning
Leadership’s Blind Spot in the Age of AI
When leaders assume that AI is the only intelligence worth investing in, they allow deep thinking, intuition, and creativity to erode.
