Collaboration

Trust between people is not enough to make delegation work. Leaders must also scrutinize the level of trust in the process — and match their approach carefully.

To get the most from corporate knowledge-sharing tools, encourage users to engage with more content, not just build their personal brand.

By using objectives and key results, organizations can precisely align team- and individual-level goals with broader targets.

Managers undermine their credibility when they speak for others too frequently.

Two decades of open innovation have shown that the biggest barriers are inside, not outside, the organization.