Data, AI, & Machine Learning

As we now know from the phenomenon of ChatGPT, generative AI has the potential to unlock trapped information from thousands of sources in an organization.

Tension between business executives and IT professionals can be managed in ways that build respect for each other’s capabilities — and open new doors in the process.

Determining whether an AI solution is worth implementing requires looking past performance reports and finding the ground truth on which the AI has been trained and validated.

One Unilever policy states that any decision that has a significant life impact on an individual should not be fully automated.

Overestimating the capabilities of AI models like ChatGPT can lead to unreliable applications.