Workplace, Teams, & Culture

Managers undermine their credibility when they speak for others too frequently.

Two decades of open innovation have shown that the biggest barriers are inside, not outside, the organization.

Fifteen years ago, the author made predictions about the future of work. Here’s what she got right, where she misjudged, and what she learned about experimenting.

Measuring and improving performance are two separate objectives best achieved through two distinct processes.

Leaders can avoid labor disputes and create value by improving communication with employees and including them in strategic decision-making.