Microsoft Expands Dragon Copilot with AI Tools to Ease Nurse Burnout
The update embeds generative and ambient AI into routine workflows to reduce administrative load and fast-track decisions.
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Microsoft Corp. has broadened its Dragon Copilot clinical assistant beyond physicians to nurses and care teams, adding ambient AI for bedside charting and opening the platform to third-party apps built on Copilot Studio.
The nursing tool will be generally available in the US beginning December, with Microsoft calling it the first commercially available ambient documentation product for nursing.
The update embeds generative and ambient AI into routine workflows to reduce administrative load and fast-track decisions.
Microsoft also made its healthcare agent service in Copilot Studio generally available, letting partners plug evidence sources, decision support and revenue-cycle tools directly into Dragon Copilot within clinical workflows.
“By enabling our customers to extend ambient capabilities across clinical staff and connect their preferred third-party AI apps and agents, we are accelerating the value of their investments across care settings,” said Mary Varghese Presti, Corporate Vice President and Chief Operating Officer for Microsoft Health and Life Sciences.
Nursing features were co-developed with US health systems, including Mercy, where nurse leaders helped shape the tool to reflect real-world needs.
The features are designed to ambiently capture nurse-patient interactions, generate documentation for review, surface trusted medical content and automate tasks such as note drafting and data entry.
“We co-created (a technology) that reflects the realities of nursing,” said Tracy Breece, executive director of nursing informatics at Mercy. “We’ve heard from nurses with decades of experience… how appreciative they are for it in reducing anxiety and staying on time for admissions and discharges.”
Microsoft is also seeding an ecosystem around Dragon Copilot with partners including Elsevier, Wolters Kluwer UpToDate, and OpenEvidence for reference content; Atropos Health for decision support; Canary Speech for vocal biomarker analysis; Lightbeam Health Solutions for population health; and Cohere Health, Humata Health, Rhyme and RhythmX AI for revenue-cycle tasks.
Smart-hospital and virtual-care vendors such as Artisight and hellocare.ai are exploring integrations that convert ambient interactions into standard documentation inside the EHR.
Dragon Copilot launched in spring this year as a unification of Nuance’s voice dictation and ambient capabilities with Microsoft’s healthcare safeguards.
Microsoft said the platform now supports more clinicians and geographies as it pushes a partner-driven model to streamline documentation and lighten burnout at the point of care.
