TCS Wins Five-Year ABB Network Deal
The five-year deal moves TCS deeper into ABB’s core infrastructure, with AI, automation and cyber resilience replacing fragmented network operations.
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[Image source: Chetan Jha/MITSMR India]
Tata Consultancy Services Ltd (TCS) has won a five-year contract from ABB, the Swiss-Swedish industrial technology group specializing in electrification and automation, to modernize and operate its global computer network.
The deal expands a two-decade relationship between the companies into artificial intelligence-led infrastructure management.
The engagement is part of ABB’s Future Network Model program, which aims to replace fragmented systems with a standardized and centrally managed network serving the group’s worldwide operations.
TCS will manage ABB’s local and wide-area networks, including software-defined wide-area network systems, and operate a global network operations center. It will also introduce a centralized service integration and management framework to coordinate ABB’s technology suppliers and provide consistent service across markets.
The companies said AI would be used for monitoring, automation and orchestration across the network. The program is intended to help identify performance problems earlier, automate routine responses and strengthen the resilience of ABB’s digital infrastructure.
TCS said the five-year program would combine intelligent automation, enhanced cyber resilience and next-generation managed services to improve operational agility and business continuity.
The latest contract widens TCS’s role at ABB beyond managing individual technology platforms. Under the new arrangement, it will be responsible for end-to-end network operations and will oversee a multi-vendor environment rather than merely maintaining systems supplied or controlled by others.
Large multinational companies frequently operate networks built through years of expansion, acquisitions and contracts with different vendors. Such arrangements can produce inconsistent security controls, duplicated systems and uneven service levels across countries.
ABB’s program seeks to consolidate those arrangements into a common operating model. The planned architecture will combine a global operations center, service-management controls, cybersecurity capabilities and upgraded LAN, WAN and software-defined WAN infrastructure.
Alec Joannou, ABB’s group Chief Information Officer, said the program would reinforce the digital foundation of the company’s global operations.
“The Future Network Model represents an important milestone in reinforcing the digital foundation of ABB’s global operations,” Joannou said. “As our business evolves, it is critical to have an ecosystem that is resilient, secure, and aligned with long-term transformation goals.”
Anupam Singhal, President of Manufacturing at TCS, said the company would embed AI into the network operating model to build what he called a “resilient, intelligent network backbone.”
The deal is the latest expansion of a partnership that has lasted about 20 years. TCS has previously worked with ABB on consolidating enterprise-resource-planning systems into a unified SAP platform, migrating technology workloads to the cloud and modernizing data-center and hosting operations.
In November 2025, ABB expanded its relationship with TCS through a separate agreement covering global hosting operations. That program involved a modular infrastructure model and TCS’s AI-powered Zero Ops framework, which was designed to support predictive operations, faster service restoration and continuous security assurance.
The new network contract suggests ABB is now extending the same centralized and automation-led approach from data centers and hosting into connectivity.
For TCS, the engagement adds to a series of large AI and infrastructure contracts as the company tries to shift client spending from pilot projects toward wider operational deployments.
The contract was announced days after TCS said its annualized AI services revenue had reached $2.6 billion in the first quarter of the fiscal year ending March 2027. The company has said it wants to become the world’s largest AI-led technology services provider.
ABB employs about 110,000 people and operates across electrification and automation, supplying technologies used in factories, buildings, utilities, transport and energy systems. Its shares are listed in Switzerland and Sweden.
Neither company disclosed the contract value. Reuters reported that TCS also initially omitted the duration from its standalone announcement, though the company’s quarterly results identified it as a five-year program.

