Innovation

Three new insights about Lego Group’s open innovation practices highlight the benefits of integrating customer communities into product development operations.

Those that succeed with this difficult work break it into three stages, each with its own guiding metrics.

Not all innovation contests should be winner-takes-all or judged by senior executives. New research shows how to structure contests to meet specific goals.

Breakthrough inventions arise unpredictably. Better exploration can identify surprising opportunities.

Leaders can shift their organization’s culture to better translate strategy into behavior and reinforce change priorities.