Analytics & Business Intelligence
Six Signs of a Successful Chief Experience Officer
A winning CXO plays a crucial role in influencing customer satisfaction and company success.
Data, AI, & Machine Learning
Latest
AI and Machine Learning
Will AI Help or Hurt Sustainability? Yes
AI has the potential to help address societal problems like climate change, but challenges like high energy consumption threaten to negate its benefits.
Andrew Winston
AI and Machine Learning
Auditing Algorithmic Risk
How do we know whether algorithmic systems are working as intended? A set of simple frameworks can help even nontechnical organizations check the functioning of their AI tools.
Cathy O’Neil, Jake Appel, and Sam Tyner-Monroe
AI and Machine Learning
Avoid ML Failures by Asking the Right Questions
Machine learning solutions can miss the mark when data scientists don’t check their assumptions. Adopting a beginner’s mindset in any domain can help.
Dusan Popovic, Shreyas Lakhtakia, Will Landecker, and Melissa Valentine
AI and Machine Learning
How AI Skews Our Sense of Responsibility
Research shows how using an AI-augmented system may affect humans’ perception of their own agency and responsibility.
