Operations
Data, AI, & Machine Learning
The Top 10 MIT SMR India Articles of 2025
Start the year ahead better informed. Catch up on MIT Sloan Management Review India’s most-read stories of 2025 on AI, leadership, policy, and the choices reshaping organizations.
MIT SMR Editors
Top Operations from MIT Sloan Management Review India
Airlines, Travel & Logistics
How IndiGo’s December Breakdown Shows the Real Cost of Hyper-Efficiency
Kaumudi Kashikar Gurjar
Featured
How US Foreign Aid Policies Affect Global Business Operations
Jarrod Goentzel and Prashant Yadav
More Operations from MIT Sloan Management Review India
Data, AI, & Machine Learning
The Cognitive Enterprise Advantage: How GCCs Can Learn to Think in Systems
As process-level automation reaches its limits, global capability centers are being forced to rethink how intelligence is built, shared, and scaled across the enterprise.
MIT SMR Editors
AI and Machine Learning
AI Saves Workers Up to an Hour a Day, OpenAI Report Finds
From engineers to finance teams, enterprise adoption is shifting from small pilots to embedded daily use, with measurable gains in speed, conversions and operating costs, the study found
MIT SMR Editors
Customers
How Grocery Retail Innovations Change Customer Behavior
Research into new in-store amenities, digital shopping formats, and partnerships reveals their unexpected costs and benefits.
Stanley Frederick W.T. Lim
Featured
How US Foreign Aid Policies Affect Global Business Operations
Transformed U.S. foreign aid policies promise to fracture aid-enabled infrastructure, disrupting business operations in developing markets.
Jarrod Goentzel and Prashant Yadav
News
After Year-Long Suspension, WazirX Resumes Operations With 0% Trading Fee
The 2017-founded startup put INR and crypto withdrawal on a temporary pause after it experienced a security breach in one of its wallets, causing the loss of user funds on July 18, 2024.
MIT SMR Editors
Featured
Inside Kaynes Technology’s Path to $2 Billion in Revenue by 2028
From Kavach rail systems and LEO satellites to silicon photonics and camera modules, Kaynes Semicon is scaling across sectors with an India-first, full-stack manufacturing model.
Kaumudi Kashikar Gurjar
Featured
Why the Shelf Is the New Moat in Quick Commerce
India’s instant-delivery race is moving from marketplace listings to stocked shelves as Blinkit, Instamart and Zepto tighten control over pricing, availability and fulfilment with micro-fulfilment, forecasting and short delivery radii.
Kaumudi Kashikar Gurjar
Automation
Rivalry today is between connected ecosystems, Dassault Systèmes CEO says
At the opening of Dassault Systèmes’ expanded Pune campus, CEO Pascal Daloz said the edge now comes from platforms and partners working as one, with India positioned to carry more core R&D and global delivery.
Kaumudi Kashikar Gurjar
Leadership
Tata Motors Gets New CEO in Shailesh Chandra
Currently the JMD at Tata Motors' passenger vehicles and passenger electric mobility businesses, Chandra’s appointment comes post JLR’s hacking incident.
MIT SMR Editors
AI and Machine Learning
At SSF Bengaluru, Leaders Nail Down What It Takes to Make AI Work
With a focus on execution, leaders drilled into how to move AI from pilot to production by governing autonomy, aligning data and delivery, and training teams for speed and scale at the Bengaluru edition of the Strategy Shift Forum.