Workplace, Teams, & Culture

AT&T found a way to help workers kill outdated processes and tools that wasted time, energy, and money — one drop at a time. Here’s how the approach works.

Applying thoughtful approaches to pronouncing an unfamiliar name can enhance inclusivity and belonging at work.

Trust between people is not enough to make delegation work. Leaders must also scrutinize the level of trust in the process — and match their approach carefully.

Empathetic leaders are not enough when an organization’s systems, processes, and decisions telegraph a lack of caring. Here are four strategies to fix the problem.

Midlevel leaders are critical to fostering an organizational culture that’s healthy and vibrant.