Apurv Agrawal

News

1. India Opens PSLV Rocket to Private Firms

2. Bajaj Capital Names Jai Bajaj as CEO

3. Axis Bank Names Dubashi as AI Chief

4. Tata Electronics Hit by Cyber Breach Linked to Apple, Tesla Files

5. Meta Pauses Employee Tracking Tool

6. Meta Bets on CRED as Kunal Shah Takes WhatsApp Role

Apurv Agrawal is reworking one of the most important layers of business infrastructure: customer conversations. Through SquadStack, he is building an AI-native contact center model that combines automation, distributed work and outcome-based engagement. 

His early interest in decentralized work came from efforts to connect people to opportunities at scale, a theme that now runs through SquadStack’s platform. The company aims to move customer operations away from seat-based models toward systems that optimize conversions, resolutions and customer satisfaction. 

Agrawal’s profile reflects how AI can improve enterprise productivity while expanding remote work opportunities, especially for workers outside large metros.