Social Responsibility

How GenAI Can and Can’t Help Manage Customer Insights AI and Machine Learning

How GenAI Can and Can’t Help Manage Customer Insights

Generative AI tools can help surface important nuggets from customers, but leaders still have to beat cultural challenges.

More Social Responsibility from MIT Sloan Management Review India

The Time for Leadership Courage Is Right Now
Rethinking Growth in a Finite World
Inside BASF and Henkel’s Journey to Tackle Industrial Emissions
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