AI and Machine Learning
What Managers Should Ask About AI Models and Data Sets
Business leaders must make the right calls on whether and how broadly to deploy AI models. Ask these tough questions.
AI and Machine Learning
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AI and Machine Learning
Product-Led Growth Companies Find a New Way to Serve Customers
Companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid growth in revenues and services — without adding more staff.
Barry Libert and Thomas H. Davenport
AI and Machine Learning
The No. 1 Question to Ask When Evaluating AI Tools
Determining whether an AI solution is worth implementing requires looking past performance reports and finding the ground truth on which the AI has been trained and validated.
Sarah Lebovitz, Hila Lifshitz-Assaf, and Natalia Levina
AI and Machine Learning
AI Ethics at Unilever: From Policy to Process
One Unilever policy states that any decision that has a significant life impact on an individual should not be fully automated.
Thomas H. Davenport and Randy Bean
AI and Machine Learning
The Working Limitations of Large Language Models
Overestimating the capabilities of AI models like ChatGPT can lead to unreliable applications.
