Marketing
Data, AI, & Machine Learning
The Top 10 MIT SMR India Articles of 2025
Start the year ahead better informed. Catch up on MIT Sloan Management Review India’s most-read stories of 2025 on AI, leadership, policy, and the choices reshaping organizations.
MIT SMR Editors
Top Marketing from MIT Sloan Management Review India
Data, AI, & Machine Learning
How AI and Storytelling Are Redefining Real Estate Marketing
Kaumudi Kashikar Gurjar
More Marketing from MIT Sloan Management Review India
Digital Marketing
India Ad Market Poised to Grow 9.2% in 2025, Driven by AI, Retail Media
WPP lifts India’s ad growth outlook as retail media scales rapidly and AI-led buying reshapes digital spending priorities.
MIT SMR Editors
Customers
How Grocery Retail Innovations Change Customer Behavior
Research into new in-store amenities, digital shopping formats, and partnerships reveals their unexpected costs and benefits.
Stanley Frederick W.T. Lim
Leadership
Mastercard Taps Accenture’s Jill Kramer as Global CMO
Jill Kramer will take over from longtime marketing head Raja Rajamannar, as Mastercard sharpens focus on data-driven media and personalization.
MIT SMR Editors
AI and Machine Learning
Why AI Can’t Replace Emotion in Marketing, for Now
While AI can predict behavior and personalize at scale, true loyalty still depends on human empathy and emotional understanding, said marketing leaders at the Bengaluru edition of the Strategy Shift Forum
MIT SMR Editors
Data, AI, & Machine Learning
How AI and Storytelling Are Redefining Real Estate Marketing
Century Real Estate’s Vikas Nair explains how the Bengaluru property brand is using AI-driven personalization, data, and immersive storytelling to build trust with a new generation of homebuyers.
Kaumudi Kashikar Gurjar
Data, AI, & Machine Learning
GenAI Is Changing the Way India Inc Connects With Customers
The shift from broad campaigns to individual journeys is redefining consumer engagement in India’s digital economy.
MIT SMR Editors
Customers
Three Ways Brands Can Combat Information Overload and Skepticism
When conventional advertising can’t cut through the clutter, marketers must get out of their comfort zones.
David Aaker
Leadership
JLR’s Incoming CEO Shrugs Off Trump’s Swipe at Rebrand
Jaguar Land Rover’s P.B. Balaji says customer response, not political commentary, will guide the company’s brand strategy, brushing off Trump’s 'Woke' jibe.
MIT SMR Editors
Analytics & Business Intelligence
AI May Check You In, but Hospitality Is Still for the People, by the People
Dilpreet Singh, who leads Loyalty, CRM and Partnerships at ITC Hotels, makes the case for emotional relevance over digital noise in an industry built on human connection.
Mishika Bangia, Kaumudi Kashikar Gurjar
Digital Marketing
The New Challenges of Brand Management
As consumers recognized the provenance of products that bore a particular legal mark, they began using these marks as a guide for quality to aid their product selection process