A new three-part research initiative by MIT Sloan Management Review India, in collaboration with Infinite Uptime, will examine whether prescriptive AI can close the persistent gap between insight and execution in industrial operations.

You can reframe client grievances as an opportunity instead of a burden. At one Swiss hospital, complaints have become a pipeline for improvements to the customer experience.

The joint study examines how Indian enterprises are translating the Digital Personal Data Protection Act into operational controls, risk frameworks, and strategic decision-making.

The directive follows union protests and reflects growing scrutiny of rider safety in India’s fast-growing quick commerce sector.

From rollable PCs to humanoid robots, Day 2 of the show underscored how AI is being redesigned to work within real-world constraints.

A late production restart, tariff pressure and model transitions converged to pull down sales at the Tata Motors' subsidiary across North America, Europe and China.

As process-level automation reaches its limits, global capability centers are being forced to rethink how intelligence is built, shared, and scaled across the enterprise.

From engineers to finance teams, enterprise adoption is shifting from small pilots to embedded daily use, with measurable gains in speed, conversions and operating costs, the study found

Research into new in-store amenities, digital shopping formats, and partnerships reveals their unexpected costs and benefits.

Transformed U.S. foreign aid policies promise to fracture aid-enabled infrastructure, disrupting business operations in developing markets.