
Operations

Tame Collaboration Complexity
There’s a tendency to overmanage complicated collaborations. But additional meetings and structure put additional stressors on productivity. There’s a better way.
Jack Skeels
Top Operations from MIT Sloan Management Review India





Analytics & Business Intelligence
AI May Check You In, but Hospitality Is Still for the People, by the People
Mishika Bangia, Kaumudi Kashikar Gurjar




More Operations from MIT Sloan Management Review India

AI and Machine Learning
At SSF Bengaluru, Leaders Nail Down What It Takes to Make AI Work
With a focus on execution, leaders drilled into how to move AI from pilot to production by governing autonomy, aligning data and delivery, and training teams for speed and scale at the Bengaluru edition of the Strategy Shift Forum.
MIT SMR Editors

Boards & Corporate Governance
Airbus Board Huddle Puts Leadership Focus on India Scale Up
Airbus is reportedly convening its board in New Delhi for a strategy session, affirming India’s role in its growth and sourcing plans
MIT SMR Editors

Data, AI, & Machine Learning
When Does AI Make Fewer Mistakes in Planning?
Making AI models write every step and fix verifier flagged mistakes raises plan validity on rule bound tasks, MIT study showed.
MIT SMR Editors

Managing Technology
What JLR’s Cyberattack Teaches About Supply-Chain Fragility
A weeks-long halt at Jaguar Land Rover shows how a single breach can idle factories, stress suppliers, and test government policy. The lesson is design for isolation and restart
MIT SMR Editors

AI and Machine Learning
AI's Productivity Promises Face a Reality Check
Ambitious claims of AI driving up to 80% productivity gains in five years are unrealistic and risk destabilizing operational priorities, Tech Mahindra CEO Mohit Joshi told ET
MIT SMR Editors

AI and Machine Learning
GenAI Will Shrink 'Corporate' Ranks, Amazon's Jassy Says
Amazon chief executive Andy Jassy said the rapid expansion of GenAI across the company will, over time, reduce the number of people needed in certain corporate roles—even as it unlocks entirely new ways of working, creating value, and reimagining what employees can do
MIT SMR Editors

Global Strategy
Managing Supply Chains in a Tariff-Fueled Trade War
The consensus among the participants was that managing the new tariffs requires a lot of work, but having already endured COVID-19 and various armed conflicts worldwide, they regard this as just “another day in the office.” These market leaders will quickly re-optimize their networks, relationships, orders, products, contracts, routes, and prices, mitigating the worst impacts of the tariffs.
MIT SMR Editors

Innovation
Why Manufacturers Need a Phased Approach to Digital Transformation
Those that succeed with this difficult work break it into three stages, each with its own guiding metrics.
Nitin Joglekar, Geoffrey Parker, and Jagjit Singh Srai

AI and Machine Learning
Pair People and AI for Better Product Demand Forecasting
A new framework helps leaders orchestrate human and AI agents to accurately forecast product demand.
Devadrita Nair and Maria Jesus Saenz

Data, AI, & Machine Learning
Unlocking the Potential of Digital Twins in Supply Chains
As companies optimize a wide range of supply chain functions with digital twins, the technology’s immense potential is gaining further recognition.